Shipping Policy
Shipping Policy -
a Shipping Policy is a legally binding document that is meant to establish the legal relations of the transaction. It is the legal framework for presenting your obligations, but also to address different possible scenarios that may occur, and what happens in each and every case.
SHIPPING :
Shipping within the US may take 1 to 5 business days to ship a ready to ship nail order, and 10 - 18 business days to process a custom wholesale nail order. (excluding United states postal service own processing and delivery time)(excluding holidays)
Shipping fees and taxes will be added at the end of your checkout. Tracking numbers will be sent to the email address provided with purchase. Processing on orders take approximately 2-3 business days.
truly slayed is NOT responsible for ANY lost items. If you check your tracking number and the package(s) says delivered, but you have not received it. You will have to take this up with United States Postal Service or file a insurance claim with them.
Once the package(s) have left our
distribution office and a tracking number has been emailed, truly slayed is not liable for lost or damaged packages. We are not responsible for delivery delays due to weather, mishandling by carrier, or undelivered packages to addresses. USPS is responsible for lost or damaged packages.
If your package is returned due to incorrect address you will be responsible for paying shipping fees again
A legal disclaimer
Returns & Exchange Policy
Returns /Refunds/Exchanges
NO EXCHANGES. ALL SALES ARE FINAL!
All sales are final. We do not offer refunds or exchanges for any reason, including but not limited to dissatisfaction with the product or service, change of mind, or personal circumstances. Due to the nature of the item, for sanitary purposes, there are no refunds or exchanges. Clients cannot return custom items; all custom sets are made by hand and may not be identical to inspiration pictures.
NO REFUNDS OR RETURNS ON WHOLESALE ORDERS, PRESS ON NAILS, LASHES, NAILS TIPS, READY TO SHIP NAILS
PLEASE READ THE DESCRIPTION UNDER WHOLESALE PRODUCTS BEFORE PURCHASING!
IF YOU HAVE ANY QUESTIONS OR CONCERNS
EMAIL US AT
CONTACT
THANK YOU FOR YOUR BUSINESS !